Frequently Asked Questions
Absolutely.
At MOZIGO, what you see is exactly what you get. All our product photos are high-quality, true-to-color images of the actual items — so there are no surprises when your order arrives.
We believe in full transparency and no filters when it comes to showcasing our products.
If you ever have questions about fit, color, or details, our support team is here to help!
Once you place an order with MOZIGO, your sales receipt is automatically sent to your registered email.
Can’t find it? Check your spam or promotions folder just in case.
You can also:
Log into your MOZIGO account
Go to “My Orders”
Click on the order to view or download your receipt
Still need help? Contact us at [support.mozigo@gmail.com] and we’ll resend it to you right away.
Returning an item with MOZIGO is simple and hassle-free:
📝 Steps to Return:
Email us at [support@mozigo.com] or WhatsApp us at +91-8700-40-1010 within 7 days of receiving your order.
Include your order number and reason for return.
Our team will guide you through the return process and provide the return address.
Pack the item securely with original tags and packaging.
Ship it back using any reliable courier.
✅ Return Conditions:
Items must be unused, unwashed, and in original condition.
Returns must be requested within 7 days of delivery.
Sale and custom items are not eligible for return.
Return shipping is the customer’s responsibility.
Once we receive your return, we'll process your refund or exchange within 3–5 business days.
We get it — you’ve spotted something you love, and it’s out of stock! Don't worry — we’re always working to bring back your favorite styles.
While we can’t guarantee that every item will be restocked, many of our popular pieces do return once we’ve had a chance to produce more. Here’s how you can stay updated:
Sign up for notifications on the product page to be alerted when it's back in stock.
Follow us on social media for the latest restock updates and new arrivals.
Our goal is to keep your wardrobe fresh, so if something you love is out, it might just be on its way back!
We currently offer only in PAN India.
Shipping Addresses
You can ship your order to any valid residential or business address.
During checkout, you’ll be asked to provide your shipping address and select your preferred shipping method.
Please double-check your address for accuracy to ensure smooth delivery.
Shipping Fees and Times
Shipping costs are calculated based on your location.
Delivery times will vary depending on your country and the shipping option chosen.
If you have any specific shipping questions, feel free to reach out to our customer service at [support.mozigo@gmail.com
